Balancing technology and personalized services.
Finding and keeping the right people.
Increasing revenue amid constant change and competition.
These are among the top challenges of managing, marketing and operating in the hospitality industry.
We’re here to help you navigate through those and other obstacles as we set up and optimize your business.
MG Consultancy is a boutique hospitality consulting firm built on personalization, collaboration and trust. With the team's combined experience of 150 years, we have proven track records in our respective fields. Most importantly, we understand what it takes to elevate your assets’ performance - both operationally and financially.
INDUSTRY-WIDE EXPERTISE
We cover hotels, co-living, tourism, leisure, theme parks and attractions sectors. We work with you on internal and external operations, including F&B, Sales & Marketing, People & Culture and General Management.
TAILORED SOLUTIONS
You are assured of our step-by-step dedicated support and customized solutions that optimize your business through streamlined processes, efficient systems and innovative technology.
ACHIEVING YOUR GOALS
We know how important meeting and exceeding targets are for you and your stakeholders. That's why we work with you to analyze, conceptualize, develop and implement. We take care of all the details so that you can operate with confidence.
“It is important to have in place solid processes and standards, as well as constant training and improvement programs that become the organization’s unwavering way of life”
– Michel Geday
What We Do
As hospitality specialists, we help you build and strengthen your business foundation with tailored solutions. We can deliver hands-on leadership support to hospitality companies or asset owners with ambitious growth targets, who seek multi-functional change within the commercial organization to adapt to fast-paced changes in highly competitive markets.
In addition to our core services below, we draw on our network of specialist consultants in Marketing & Revenue Management, Branding, Loyalty Programmes, Spa Concepts & Operations, IT, AI, Robotics, Legal and more. Tell us what you need and let's get the ball rolling.
OPERATIONAL EXCELLENCE
• Property Management
• Owner Representation
• General Management Services
• Value Engineering
• Feasibility Studies
• Targeted Audits & Loss Control
• Out of The Box Concepts
• Theme Parks & Water Parks
• Food & Beverage
• Financial Reviews & Services
COMMERCIAL EXPERTISE
• CMO-Level Leadership Support
• Business Intelligence & Analytics
• Branding & Positioning
• Revenue Management Solutions
• Business Development Strategies
• E-Commerce & Digital Marketing
• Channel Distribution
• CRM Solutions
PEOPLE & CULTURE LEADER
• Work Redesign
• Service Quality Education
• Talent Management
• Executive Coaching
• Compensation & Benefits
• Talent Retention Programs
• Performance Management
• Corporate Culture
Meet Michel Geday CHA, MSID
Principal Consultant
A Certified Hotel Administrator (CHA), Michel draws on 40+ years of operational, managerial and directorship experience, with in-depth knowledge of the Asia Pacific markets. Selecting the right people to collaborate with and tailor to your unique requirements, Michel will be key to recommending the best solutions for your business, from conceptual development to organizational and management structuring and beyond.
Michel is a member of the Singapore Institute of Directors (MSID) and has served on several boards of the Singapore Hotel Association and the Canada-Singapore Business Association (CANCHAM). He has worked with some of the world's leading hotel brands, including Westin Hotels & Resorts, Westmont Hospitality Group for Ishin Hotels Group, Banyan Tree Hotels & Resorts and Hilton Hotels & Resorts.
Get in Touch
Let's meet for a discovery session and start the ball rolling on everything your business needs.
We look forward to hearing from you.